Orchids can travel well by mail, but weather, time in the box, and care after delivery all matter. When yours arrives, bring it inside, unpack it carefully, photograph any concerns, and check the roots and potting mix before watering. A wet plant does not need another soak just because it has been shipped.
There is no prize for doing the most to a new orchid on day one. Give it a calm landing, find out what it needs, and go from there.
How does Grow Again ship orchids?
Our shipping policy currently lists USPS Priority Mail, with shipping charged by weight. We do not offer express or international shipping. Check the options shown at checkout and your tracking updates for your particular order.
A carrier's expected transit time is not the same as our order-processing time or a guaranteed arrival date. If you need a plant for a particular day, contact us before ordering.
What about summer heat and winter cold?
Check the forecast where you live, including overnight lows. A warm day in Myakka City does not tell us what the plant will encounter on your porch. If a heat wave, freeze, or major storm is expected, ask us about timing before placing the order. Do not assume a heat pack, cold pack, or automatic weather hold is included.
Arrange to bring the box in promptly. A shaded delivery spot helps, but it does not turn an outdoor box into a temperature-controlled room.
What should I do in the first 48 hours?
- Unpack carefully. Open the carton without cutting toward the plant. Support the pot or base while removing the packing. Roots and spikes may be tucked around it; ease material away instead of pulling the plant through it.
- Keep the tag. Match it to your order. That name decides the care, especially with Dendrobiums and Catasetinae.
- Inspect and photograph. Look at the whole plant, roots, new growth, and the mix. If something is damaged, take pictures before trimming, repotting, or throwing away the packing.
- Check moisture. Water a thirsty plant according to its type. Leave a wet pot to drain and dry appropriately. There is no blanket rule to wait exactly two days or water immediately.
- Choose a sheltered starting spot. Give it suitable gentle light, comfortable temperatures, and moving air. Keep it separate from the rest of your collection while you watch for pests and changes.
Over the following days, ease it toward its normal light level. Use the care guide for the plant you bought, rather than applying the same routine to every orchid in the box.
Should I repot it right away?
If the plant is stable and the medium is sound, let it settle in. For many orchids, the start of new root growth is a better repotting window than delivery day. If the mix is collapsing, the pot cannot drain, or roots are actively rotting, photograph the problem and contact us; waiting for flowers to finish may make that situation worse.
Moss or a nursery plug is a reason to check moisture carefully, not an automatic reason to tear apart healthy roots.
Will flowers and buds survive shipping?
They may, but open flowers and developing buds are vulnerable to handling and environmental changes. Buy according to the listing's stated condition. Blooming size means maturity; it does not mean in bloom or in spike.
What if my orchid arrives damaged?
Contact us promptly with your order number, a whole-plant photo, close-ups of the concern, and pictures of the box and packing. Our refund policy says returns are accepted for defective products only, exchanges are accepted, and you should contact us before returning a defective product so we can review it and provide instructions.
We do not publish a blanket weather-hold promise, DOA guarantee, or fixed photo deadline. We review defective-product concerns after you contact us, so keep the plant and packing while we look at the details. A dropped flower does not diagnose a dead plant, but soft tissue, a broken growing point, or extensive root damage deserves a closer look.
By Mason James · Grow Again Orchids · Updated 2026-09-19